Privacy and Data Protection Policy
Last updated: January 2025
Grupo Voalle is committed to protecting the privacy and personal data of its clients, partners, employees, and website visitors, in compliance with the Brazilian General Data Protection Law (LGPD - Law No. 13,709/2018).
1. Data Collection
We collect personal data when you interact with us through our website, contact forms, service contracting, or other forms of communication. The data collected may include: full name, corporate email, phone, company, position, industry segment, and messages sent through forms.
2. Data Usage
Personal data collected is used to: respond to requests and inquiries; provide and improve our products and services; send relevant communications about our solutions; comply with legal and regulatory obligations; ensure the security of our platforms.
3. Storage and Security
Personal data is stored on secure servers, with appropriate technical and organizational measures to protect against unauthorized access, loss, destruction, or alteration. We retain data only for the time necessary to fulfill the purposes for which they were collected.
4. Data Sharing
Grupo Voalle does not sell personal data. Sharing occurs only when necessary for: provision of contracted services; compliance with legal obligations; protection of Grupo Voalle's rights; with the consent of the data subject.
5. Data Subject Rights
Under the LGPD, you have the right to: confirm the existence of data processing; access your personal data; correct incomplete or outdated data; request anonymization, blocking, or deletion of unnecessary data; request data portability; revoke consent at any time.
6. Cookies
Our website uses cookies to improve the browsing experience, personalize content, and analyze traffic. You can manage your cookie preferences through your browser settings.
7. Contact
To exercise your rights or clarify questions about our privacy policy, please contact us at: dpo@grupovoalle.com.br
8. Changes to this Policy
This policy may be updated periodically. We recommend that you check it regularly to be aware of any changes.